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IT Support

Pesky technical issues are commonplace with any IT system. Therefore we provide a remote service desk so that you'll have your own helpdesk service for users without a significant financial outlay. 

Concepto Solutions Ltd’s remote service desk provides three-tier technical support. We handle everything from routine issues to the most challenging problems. Our service desk operates following the industry standard ITIL service delivery framework.

Our clients enjoy the expertise acquired from deep knowledge and experience of using IT in a business arena. We know how to get the best from both hardware and software in addition to being able to keep your employees working. We're also very affordable. 

Call us today for a no obligation chat about using our IT helpdesk service.

Day to Day IT Support

Sometimes the key driver for businesses wanting to have their own IT team or personnel can be the need for day to day IT support.

Need Assistance Like Email

Sometimes it can be the simplest of things that you may need assistance with like e-mail not syncing.

Input of an Engineer

At other times it may be something that requires the input of an engineer. We can offer this service with our Concepto Solution Ltd’s on-site technicians.

Our engineers can be on your business premises ensuring that problems are minimised or avoided before they arise. Should an unexpected error occur someone is already there to react immediately to unexpected situations.

Our Availibility

Whatever your requirements at Concepto Solutions Ltd we are available 24 hours a day, 7 days a week so you can get assistance whatever the time of day or night. You can rest assured that with our 24/7 support your data security will be taken care of around the clock.

We Offer Support:

  • Immediately for unexpected situations.
  • By handling your requests through online chat or by phone
  • 24 Hours a day, 7 Days a Week
Business Requirment

You may feel that your business isn’t big enough for someone to be on site permanently. You just need assistance from time to time for simpler issues.

We can help by providing remote assistance through online chat or telephone.

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