Overview

With current market improvisation, everyone wants to improve their operational competency with help of new and improved technology. Many small scale companies can?t afford an in-house IT team due to many constraints like budget, no need for a full time IT expert or reducing the spending and staying ahead of competition.

Concepto?s technically sound and committed team provides a perfect IT solution. We offer total consulting for your IT requirements, right from managing your computing resources, to software updates, outage and operations, whatever it may be. We help you maintain and mange network traffic effectively, providing advice which will help to prevent issues before they transpire. We also extend our help with a dedicated 24/7 support system to assure customer satisfaction.

We are very dedicated to IT. Rather than spending time on IT, you can continue focusing on your work and we?ll handle your needs and support for IT. Everyone is good in their own field and we?re no exception! You can surely rely on us!

Above all, we recognize that supporting people is as important as supporting technology. We strongly believe in the importance of quality people delivering a human-to-human service:

  • We resolve 75% of problems in 30 minutes or less.
  • Our Client Management System puts critical client information at the fingertips of every engineer answering a call or dealing with a client problem.
  • We have systems in place that ensure that the right engineer is allocated to the task in question.
  • Engineers can be scheduled to the client\’s convenience, not the other way round.
  • Clients are given the option to feed back personally on all interactions, and this feedback directly impacts on engineers monthly pay.
  • We help to identify user training requirements for our clients, increasing productivity and helping to minimise ongoing support costs.

Introduction

The company was founded in 2003 by Arvin Halai having had 4 years of experience as an I.T/Communication and Audio/Visual Consultant, undertaking the design and installation of the systems within the retail, commercial and residential sectors.

After positive feedback from many clients who were delighted with the quality of output and professionalism with the I.T and Audio/Visual system installations, they requested the company consider taking up electrical installations for their projects. The company soon employed Ritesh Bhudia and Dipesh Nardani who collectively have 20 years of experience in the Electrical and Audio Visual Industry.

The company was awarded membership to the National Inspection Council for Electrical Installation Contracting (NICEIC) in March 2008, providing complete quality assurance to our customers.

In 2009, the company name changed from Concepto Computer Services Ltd to Concepto Solutions Ltd, providing services in the Residential and Commercial Industries.

We carry out a full range of electrical installations, supplying quotes and project specifications in order to design and implement the most appropriate and cost-effective solution to project needs.

Our standards are the highest. To achieve this we rely on efficient preplanning and stage control to meet the agreed on-site programmes rather than taking chance. Project Managers maintain close association with the client throughout the design and building period to ensure that the requirements of the client are achieved and that any variations are implemented efficiently within the programme period.

Whatever the size and nature of the project, expect the highest standard of service from Concepto Solutions Ltd.

Concepto Solutions takes pride in its excellence in post-sales services. Our quality and excellence is what we believe sets us apart from the rest, which comes as a result of building a strong team of skilled and dedicated experts.

Company Accreditation

NICEIC Approved Contractor, registered to provide:

  • Industrial Installations
  • Commercial Installations
  • Non-Domestic Fire Alarms
  • Emergency Lighting
  • Periodic Inspection Reporting
  • Maintenance of Electrical Installations
  • HVAC Control Systems
  • Industrial Control Systems
  • Call Systems
  • Data Wiring
  • Security Systems
  • Standby Power Systems
  • PAT Testing
    PAT – Portable Appliance Testing Inspection and testing of electrical equipment including portable appliances, moveable equipment, hand held appliances, stationary equipment, fixed equipment/appliances, IT equipment and extension leads.

TrustMark Registered
TrustMark is a government-backed initiative to assist consumers to find a reputable contractor.
NICEIC is one of a limited number of scheme providers authorised to award TrustMark to electrical contractors.

AMX Ace Accredited
Specialised in the planning, design, supply and installation of automated electronic systems for the modern, intelligent home. They can install anything from multi-room audio and home cinema systems to complete home networks and sub- systems which intelligently control lighting, security, and HVAC.

Crestron Certified Integrated Partner